Customer Service

Hacketts Pipeline supply and distribute quality industrial pipe system supplies used in the storage and transfer of liquids and gases across a broad spectrum of industries including Oil, Gas, Air, Water and Steam.

Customer Service

In supplying industrial pipe systems, we strive to give great service, add value and bring responsible innovation to our customers.

Service - We never compromise on on service and serve as a highly valued and trusted partner to our customers that include industrial boiler manufacturers and installers, industrial tank manufacturers and installers, compressed air installers, irrigation and water solution installers and nationwide resellers. We provide nothing short of excellence in product quality and technical knowledge, order fulfilment and after sales care.

Value - We source cost effective solutions and demonstrate unrivalled reliability in product knowledge, availability and delivery thus exceeding our customer's expectations, needs and desires.

Innovation - We are armed with over 80 years of industry experience and vast techincal knowledge of pipe system supplies that we believe gives us a great understanding of what makes a superior pipe fitting. It also enables us to identify and source new innovative, problem solving products and services for our customers that are not only cost effective but also responsible and ethical.